Shipping policy
ONE8E Shipping Policy
Effective Date: 03/01/2025
At ONE8E, we are committed to providing fast and reliable shipping to ensure you receive your products as quickly as possible. Please review our shipping policy for details on processing times, shipping methods, and delivery expectations.
1. Order Processing
- All orders are processed within 1-3 business days (Monday–Friday, excluding holidays).
- Once your order is shipped, you will receive a confirmation email with tracking information.
2. Shipping Methods & Delivery Times
We ship via USPS and UPS to ensure safe and timely delivery. Estimated shipping times are as follows:
| Shipping Method | Estimated Delivery Time |
|---|---|
| Standard Shipping | 3-7 business days |
| Expedited Shipping | 2-3 business days |
| Overnight Shipping | 1 business day (if available) |
- Delivery times may vary based on location, carrier delays, weather, or unforeseen circumstances.
- Expedited and overnight shipping options are available at checkout (if applicable).
3. Shipping Rates
- Shipping costs are calculated at checkout based on your location and selected shipping method.
- Free shipping promotions may be offered periodically and will be displayed on our website when available.
4. International Shipping
- At this time, we only ship within the United States. We do not offer international shipping.
5. Order Tracking
- Once your order ships, you will receive an email with a tracking number to monitor your delivery status.
- Tracking updates are provided directly by USPS or UPS.
6. Lost, Stolen, or Delayed Packages
- ONE8E is not responsible for lost, stolen, or delayed packages due to carrier issues.
- If your package is lost or stolen, please contact USPS or UPS directly with your tracking number.
- If you need assistance, you can also reach out to our customer support team at [Your Email].
7. Address Errors & Undeliverable Packages
- Please ensure your shipping address is accurate at checkout.
- If an order is returned due to an incorrect or incomplete address, additional shipping fees may apply to reship your order.
8. Contact Us
For any shipping-related inquiries, please contact our customer support team via the Contact page on this website.